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FAQ

  • What types of paint do you carry?
    We offer a wide range of paints, including interior and exterior finishes, primers, specialty coatings, and eco-friendly options for both home and commercial renovations. We have 2 main product lines: Benjamin Moore & (NEW) PPG!
  • Do you carry supplies for commercial renovations?
    Absolutely! We offer a complete selection of high-quality supplies tailored for both residential and commercial renovation projects, including paints, tools, brushes, and more.
  • Can I get paint samples before purchasing?
    Yes! We provide paint samples so you can test the colours in your space before making a final decision. They can be purchased for $7.90 after tax.
  • Can you help with colour selection?
    Our knowledgeable staff is here to assist you with colour matching and recommendations, ensuring you find the perfect shade for your project. We have 2 in-store colour and design consultants available. To learn more select our "Colour Consultants" service on our website.
  • Do you offer custom stain matching?
    Yes! Our stain expert, Nick, can create custom stain colours to match your wood, with over 20 years of experience ensuring a precise, professional result.
  • How do I prepare my surfaces for painting?
    We provide detailed guides and expert advice on proper surface preparation, ensuring the best results for your paint job. Feel free to ask for guidance when you visit!
  • Do you offer delivery services?
    You can order paint online or by phone for in-store pick up at our Keele Street location. If you're a contractor, please call the store to learn more about your delivery options.
  • Do you offer contractor discounts?
    Yes, we offer discounts for contractors and bulk orders. Please speak with one of our staff members to learn more about our contractor program.
  • Can I order paint and supplies online?
    Yes, you can order paint and supplies through our online store for In-Store pickup only. We no longer offer delivery for homeowners through website purchases.
  • What is your return policy?
    You have 2 weeks to return unused supplies and pre-mixed paint. TINTED PAINT CAN NOT BE RETURNED.

Billing & Pricing

Payments Accepted

We accept Debit, Visa, Mastercard, and American Express. We also accept Cash in store.

Cancellation Policy

You can only cancel supplies or pre-mixed paint. TINTED PRODUCTS ARE NON-REFUNDABLE. You can call us to check if your paint was tinted - if it wasn't tinted yet then you may cancel.

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